Your GP will review your Veteran Card, health conditions and care needs against the DVA eligibility criteria. Meeting the basic criteria does not automatically guarantee eligibility for the program.

No. The CVC Program is funded by the Department of Veterans’ Affairs, so there is no out-of-pocket cost for eligible participants.

The CVC Program must be delivered by your usual GP. If you are new to Grove Medical Cockburn, you will first need to book a new patient appointment so that your GP can understand your health history and assess your eligibility.

Existing Grove Medical Cockburn patients may be able to book directly after our team reviews their medical record and confirms their likely eligibility. If further assessment is required, we will arrange an appointment with your GP first.

Your initial assessment, enrolment and three-monthly care plan reviews must be completed in person at Grove Medical Cockburn. Your monthly check-ins with the practice nurse can be completed by phone.

Your care plan outlines your health goals, treatment needs and the support required to manage your ongoing care. It may also include referrals, follow-up arrangements and coordination with other healthcare providers.

Your regular GP oversees your care plan and works closely with our practice nurse. The practice nurse maintains regular contact with you and helps coordinate the services included in your plan.

Yes. With your consent, a family member, carer or support person can attend appointments and be involved in discussions about your care.

Our practice nurse will generally contact you each month, and you will attend an in-person review with your care team every three months.

There is no fixed end date. You can remain enrolled while you continue to meet the eligibility criteria and benefit from the program. Your eligibility and care plan will be reviewed every three months.

Yes. Participation is voluntary, and you can withdraw at any time. Speak with your GP or practice nurse if you would like to leave the program.